Class Action Against Vodafone
Wednesday 5 January 2011 @ 1.22 p.m. | IP & Media
Vodafone is trying to fix network problems following a class action legal threat in which about 9000 customers have expressed an interest in joining. PiperAlderman last month sought disgruntled Vodafone customers to press a class action over dropped calls, bad reception and poor data performance.
Vodafone has faced customer backlash over thousands experiencing poor service over the past few months. The company initially blamed software bugs and argued that there were no serious problems with its network. However, just before Christmas, its CEO, Nigel Dews, issued an apology.
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